You’re Not Amazon, So Stop Trying to Compete With Them

Amazon’s continued dominance of the online retail market has created an obsession with trying to emulate the practises and features of the Seattle-based giant.

Online merchants take a very blinkered view of customer service and delivery features – if Amazon offers it, then we need to offer it too.

Posted in Articles, Online Retail.

I am the owner of XLNC, and have over 20 years' experience in the digital and online retail industries. I have worked with some of the UK's largest and most dynamic retailers and I look forward to using this experience to help you grow your business online.

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