Privacy Policy
Last updated: 30th April 2025

Welcome to XLNC. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xlnc.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy legislation.

1. Who We Are

XLNC
Website: www.xlnc.co.uk
Email: contact@xlnc.co.uk
Address: 32 Cotton Street, Wakefield
Data Controller: Gavin Masters

2. What Data We Collect

We may collect and process the following personal data:

  • Identity Data – name, title, company.

  • Contact Data – email address, telephone number, mailing address.

  • Technical Data – IP address, browser type and version, operating system, and platform.

  • Usage Data – information about how you use our website.

  • Marketing and Communications Data – your preferences in receiving marketing from us.

We do not knowingly collect personal data from individuals under 18.

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

  • Direct interactions – when you fill in forms, contact us, or subscribe to newsletters.

  • Automated technologies – cookies and similar tracking technologies.

  • Third parties – analytics providers (e.g., Google Analytics), advertising networks, and search information providers.

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and manage our services.

  • To communicate with you and respond to enquiries.

  • To improve our website and user experience.

  • For marketing (only with your consent).

  • To comply with legal obligations.

5. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Consent – where you have given clear consent.

  • Contract – where processing is necessary for a contract with you.

  • Legal obligation – to comply with the law.

  • Legitimate interests – to improve our services and website.

6. Sharing Your Information

We do not sell or rent your data. We may share data with:

  • Service providers and contractors acting on our behalf.

  • Legal or regulatory authorities when required.

  • Analytics and search engine providers to improve site performance.

All third parties are required to respect the security of your personal data.

7. Data Security

We take appropriate security measures to prevent personal data from being accidentally lost, used, or accessed in an unauthorised way.

8. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements.

9. Your Rights

Under UK data protection law, you have rights including:

  • Right to access – You can request copies of your personal data.

  • Right to rectification – You can ask us to correct any information you believe is inaccurate.

  • Right to erasure – You can ask us to erase your personal data.

  • Right to restrict processing or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

To exercise any of these rights, please contact us at contact@xlnc.co.uk.

10. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the “Last updated” date.

12. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Data Protection Officer (DPO) (if applicable): Gavin Masters
Email: gavin@xlnc.co.uk
Address: 32 Cotton Street, Wakefield

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk